We stand by the quality of our products and aim for customer satisfaction.
Therefore we offer a standard factory warranty up to 1 year.
Covered Under Warranty:
- Damage on Arrival: Report any issues upon receiving the product.
- Soundboard Failure: Check our troubleshooting guide before requesting support.
- Product Defects: Defects that fall outside industry standards will be reviewed.
Not Covered Under Warranty:
- Dueling Damage: Damage from combat use.
- Blatant Abuse: Misuse or intentional damage.
- Improper Operation: Issues due to incorrect use.
- Resale Products: Items bought from secondary markets.
Important Note:
Unauthorized repairs may void the warranty. Contact Customer Support for assistance.
For support, submit a ticket, and our team will respond within 24 hours.